Q&A

• Q:

  Are you open today

  A:

  Chicago’s First Lady is done cruising for 2020, but will resume cruising in spring of 2021!

  • A

    Alex Heffner
  • 3 years ago
• Q:

  Is the cruise wheel chair accessible

  A:

  Yes they are very much

  • s

    sonakshi bera
  • 4 years ago
  A:

  Yes they are.

  • K

    Katie Bailey
  • 4 years ago
  A:

  Yes they are

  • T

    Ted Reis
  • 4 years ago
  A:

  Our three largest vessels - Chicago's Leading Lady, Chicago's Classic Lady and Chicago's Emerald Lady - are all wheelchair accessible with multiple departure options daily. Our 2020 cruising season begins Sunday, March 15th (weekends only) with daily departures beginning April 3. We welcome advance notice for any special boarding needs. Learn more here: https://www.cruisechicago.com/accessibility

  • 4 years ago
  A:

  Yes.

  • T

    Timofey Antsiferov
  • 4 years ago
• Q:

  Can you buy tickets directly through the company ahead of time on the phone or online? The link on the website sends you to ticketmaster, but there is a ridiculous fee.

  A:

  Tickets can be bought in person, with no processing fees!

  • E

    Eliot Hertenstein
  • 3 years ago
  A:

  Tickets can be purchased in person at our dockside ticket office, to avoid online processing fees!

  • 3 years ago
  A:

  Tickets can be purchased in person. They have several departure times available and plenty of restaurants and shops to pass time

  • D

    Dina Mtz
  • 3 years ago
  A:

  You can buy them onsite too.

  • K

    K Morphiine
  • 3 years ago
  A:

  We purchased them onsite on the day of our tour. The tickets were Ticketmaster tickets, so I am guessing that is the case regardless of how they are purchased.

  • L

    Lynn Gordon
  • 3 years ago
• Q:

  I'm a charter bus driver my group is going to this is there anywhere nearby to park a charter bus

  A:

  Hi Larry. You can park your charter bus near the service entrance on Lower Lower Wacker drive. Use this link for directions https://www.cruisechicago.com/assets/uploads/medium/Accessible-Drop-off-Area_6-21.pdf

  • 3 years ago
• Q:

  How many hours is a First Lady cruise.

  A:

  90 minutes. Make sure to do the ride and be on time. No refund after purchase.

  • C

    Cesar Jara
  • 2 years ago
  A:

  90 minutes, if possible plan for late evening so as to see downtown after sunset

  • b

    bharath kumar
  • 2 years ago
  A:

  90 minutes

  • E

    Eniyavarman Nandhivarman
  • 2 years ago
  A:

  It was 90 minutes on my tour as well.

  • S

    Shellie Carter
  • 2 years ago
  A:

  90 mins

  • R

    Rita Saroufim
  • 2 years ago
• Q:

  Is the lower deck air conditioned?

  A:

  Yes! All of our vessels feature an indoor, climate-controlled salon.

  • 2 years ago
  A:

  The one I've been on is open to the outside, but has a bar and bathrooms that are conditioned. Not sure about the other type.

  • J

    Jean Bosco Munyengabe
  • 2 years ago
  A:

  It's best to call them and ask since when I was on it, it was cold outside/upper deck so we sat inside where the heat was.

  • A

    AJ Sheth
  • 2 years ago
  A:

  You mean the inside portion? I believe so. It’s also where the bathrooms are.

  • T

    Tiffany Hill
  • 2 years ago
• Q:

  do you serve food in the boat

  A:

  There was no food, apart from a few snacks at the bar when we went.

  • M

    Mike Mason
  • 2 years ago
  A:

  Snacks and some drinks alcoholic and non.

  • T

    Tiffany Hill
  • 2 years ago
  A:

  Only snacks. Food is catered from outside only for private events

  • S

    Sonia Alarcon
  • 2 years ago
  A:

  I wasn’t looking for food. Its 90 min so have a light snack beforehand. Eat afterwards. It is a boat

  • W

    Wanda Monterrubio
  • 2 years ago
• Q:

  I already purchased the tickets. What if it rains on that day?

  A:

  We cruise rain or shine! Our vessels include an indoor, climate-controlled salon. We also sell ponchos on board. In the event that a cruise is cancelled due to weather, you will be contacted.

  • 2 years ago
  A:

  Most of their boats have inside seats but call them.

  • A

    AJ Sheth
  • 2 years ago
  A:

  I believe there is inside seating if needed - but they might reschedule it. I don’t know if they do refunds. I would definitely check in advance.

  • T

    Tiffany Hill
  • 2 years ago
• Q:

  Where I parking for Chicago first lady cruise?

  A:

  Hi Sue. There is public parking nearby at the Illinois Center, 111 E. Wacker. You can view details about parking and our location at this web address cruisechicago.com/location

  • 3 years ago