Q&A

• Q:

  Is it safe to use chemical drain cleaners?

  A:

  In short, no. Chemical drain cleaners can cause damage to pipes. The chemicals can cause degradation when used in old pipes repeatedly. When used in plastic pipes, chemical drain cleaners create heat which can damage the plastic pipes. In addition to possible damage to your home's plumbing system, chemical drain cleaners are bad for the environment and septic systems.

  • 2 years ago
• Q:

  What maintenance should I perform on my air conditioning unit?

  A:

  Changing out your air filter regularly is the primary maintenance you can perform. When talking about ground mounted outdoor units the units will need to be kept clear of debris, which includes any foliage in the area. Additional maintenance should only be performed by qualified personnel.

  • 2 years ago
• Q:

  What are possible causes for a faucet to leak?

  A:

  The most common cause of faucet leaks is a corroded gasket, o-ring, or valve. This is often an easy fix. Most of the time, those parts can simply be replaced without replacing the whole faucet.

  • 2 years ago
• Q:

  How do I get rid of standing water in my dishwasher?

  A:

  The most common reason for this is a clogged drain basket. Start by running your garbage disposal. From there clean your sink's air gap and remove standing water. A shop vacuum is recommended for this. Clean up any detergent that could have accumulated on sensors. Check the drain basket/ filter in the bottom of your dishwasher and clean it out thoroughly. At this point check the drain hose for kinks, as well as any possible clogs/ obstructions. If necessary replace the drain hose and if problems persist then contact a licensed professional.

  • 2 years ago
• Q:

  Is it normal for my heat pump to deliver warm air (not hot) and operates for long periods of time?

  A:

  Yes, this is normal. A heat pump generally produces air that is 80°, which is considered warm and will heat the house evenly. However, 80° may feel cool to your hand, which is usually closer to 90°.

  • 2 years ago
• Q:

  What are the benefits of a tankless hot water heater?

  A:

  The biggest benefit of a tankless water heater is that they never run out of hot water. A storage tank hot water has a limited capacity (whatever the size of the tank), while a tankless can heat unlimited amounts as it passes through the system. Tankless water heaters can also save you money by only heating the water you use, not the amount of water that is sitting in the storage tank.

  • 2 years ago
• Q:

  What uses the most water in my home?

  A:

  Toilets typically use the most water in the home, beating out showers, dishwashers, and sinks. This is because of the frequency toilets are often used. You can adjust the water level that the basin fills up to with a couple of quick adjustments. Also, there is the option to install a low-flush toilet, which uses less water.

  • 2 years ago
• Q:

  What are the most common plumbing problems?

  A:

  The most common plumbing problems are clogged drains and toilets, leaky faucets and pipes, water heater issues, low water pressure, and a running toilet. While most of these can be solved in a DIY fashion, some more serious issues will require a licensed professional to come out and assess issues with your current plumbing system.

  • 2 years ago
• Q:

  How do I avoid frozen pipes?

  A:

  The best way to prevent your pipes from freezing is by insulating your pipes. If you are not able to insulate your pipes you can leave the water on a slow drip on very cold nights. The water constantly running will prevent your pipes from freezing.

  • 2 years ago
• Q:

  How often should I have maintenance done on my air conditioner?

  A:

  You should have maintenance done on your air conditioning system twice a year. This not only ensures maximum efficiency but also enables us to foresee any possible problems that may occur shortly.

  • 2 years ago